Job Description

About Deako

At Deako Lighting, we are delivering a revolutionary plug-n-play lighting system that empowers homeowners to easily personalize their lighting. Thanks to our easy-to-use design, homeowners are able to change out a light switch in 15 seconds without any tools, calling an electrician, or even turning off a breaker! Putting a motion sensor switch in the laundry room or a smart dimmer in the family room for a movie-time scene has never been easier.

We've built a company based on trust where forming personal relationships is key to our success. You will thrive in this fast-paced environment if you are a self-starter who loves creative problem-solving and have strong communication skills. As a maturing startup, there are a lot of moving parts!

Core Values

SMART: Generate new ideas, quickly understand difficult concepts and have a thirst for learning.

FOCUSED: When we are at work, we are focused, and working on the most important things. No one should have to work more than 40 hours a week regularly. We value work/life balance.

TRANSPARENT: We share the good and the bad. Innovation happens while solving problems, and others can help if we know about problems early.

BEST IDEAS WIN: Great ideas win, regardless of where they come from. Not based on company hierarchy.

CHALLENGE RESPECTFULLY: Listen first with the mindset of learning something you don't know. Ideas don't get better if they aren't challenged, so we challenge respectfully.

TEAM FIRST: We respect the contribution that different perspectives can bring to a problem. We create an environment that benefits from the speed of trust.

What We're Looking For

We're looking for a professional, motivated, and people-focused Sales Coordinator to join our growing team. This hybrid role blends inbound call handling, lead qualification, and sales support. You'll be the first voice many customers hear when reaching out to Deako — and the person who helps guide them toward the right solution or next step.

Whether you're answering incoming calls or reaching out to warm leads, your focus is on delivering a great experience, building trust, and coordinating sales opportunities for the broader team.

Key Responsibilities:

• Make outbound calls to prospects from warm/cold leads lists

• Qualify leads based on defined criteria and schedule appointments for the sales team

• Follow scripts and talking points while customizing your pitch to the prospect's needs

• Track all communications and appointments using our HubSpot CRM system

• Follow up on leads who have shown interest but haven't yet booked a meeting

• Meet or exceed daily/weekly/monthly targets for calls made and appointments set

• Provide feedback on lead quality to marketing/sales for continuous improvement

• Answer and manage incoming calls to the Deako main phone line with professionalism and warmth

• Stay updated on product knowledge and market trends to effectively communicate value

Qualifications:

• Proven experience in outbound sales, telemarketing, or call center environments

• Excellent communication, listening, and interpersonal skills

• Comfortable handling objections and staying resilient under pressure

• Ability to multitask and manage time effectively

• Experience with CRM systems (e.g., Salesforce, HubSpot) is a plus

• Goal-driven and self-motivated with a team-oriented attitude

Compensation and benefits

• Part Time: Tuesday - Saturday 9am-2pm 
• Hourly: $18/hour
• Monthly bonus for achieving call quota
• Remote-friendly work environment, including home set-up support (laptop, headset, etc)
• Opportunities for advancement
• 19 paid holidays, annually 
• A team of collaborative, motivated individuals who appreciate a challenge and are eager to work together to create great experiences both internally and externally.

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